{
  "version": "0.1",
  "note": "An example list of services most cities already deliver. Replace the publisher. Fill in urls and owner names. Delete rows you do not offer. Add rows you do. Keep each slug once you publish it.",
  "publisher": {
    "name": "Your agency name",
    "url": "https://www.example.gov"
  },
  "services": [
    {
      "slug": "get-a-business-license",
      "name": "Get a business license",
      "url": "",
      "description": "Apply for or renew the license required to operate a business in the city.",
      "department": "City Clerk",
      "organization": "Business Licensing",
      "category": "Licensing",
      "tags": ["license", "business", "renewal"],
      "service_owner": {
        "name": "",
        "title": "City Clerk",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Business owners", "People opening a new business"]
    },
    {
      "slug": "get-a-building-permit",
      "name": "Get a building permit",
      "url": "",
      "description": "Submit plans and receive a permit, or a written denial, for construction, renovation, or demolition.",
      "department": "Community Development",
      "organization": "Building Division",
      "category": "Permits",
      "tags": ["permit", "construction", "plans"],
      "service_owner": {
        "name": "",
        "title": "Chief Building Official",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Property owners", "Licensed contractors"]
    },
    {
      "slug": "schedule-a-building-inspection",
      "name": "Schedule a building inspection",
      "url": "",
      "description": "Request an inspection for permitted work and receive a result.",
      "department": "Community Development",
      "organization": "Building Division",
      "category": "Permits",
      "tags": ["inspection", "construction"],
      "service_owner": {
        "name": "",
        "title": "Chief Building Official",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Property owners", "Licensed contractors"]
    },
    {
      "slug": "request-a-public-record",
      "name": "Request a public record",
      "url": "",
      "description": "Ask for a city record and receive the record, or a written explanation of what cannot be released.",
      "department": "City Clerk",
      "organization": "Public Records",
      "category": "Records",
      "tags": ["records", "transparency"],
      "service_owner": {
        "name": "",
        "title": "City Clerk",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Residents", "Journalists", "Researchers"]
    },
    {
      "slug": "pay-property-taxes",
      "name": "Pay property taxes",
      "url": "",
      "description": "Look up a property tax bill and pay it. Include this row only if the city collects the tax.",
      "department": "Finance",
      "organization": "Treasury",
      "category": "Payments",
      "tags": ["tax", "property", "payment"],
      "service_owner": {
        "name": "",
        "title": "Finance Director",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Property owners"]
    },
    {
      "slug": "pay-a-utility-bill",
      "name": "Pay a utility bill",
      "url": "",
      "description": "Look up a municipal utility bill and pay it.",
      "department": "Utilities",
      "organization": "Customer Service",
      "category": "Payments",
      "tags": ["utility", "bill", "payment"],
      "service_owner": {
        "name": "",
        "title": "Utilities Director",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Account holders"]
    },
    {
      "slug": "apply-for-utility-assistance",
      "name": "Apply for utility bill assistance",
      "url": "",
      "description": "Apply for help paying a municipal utility bill and receive a decision.",
      "department": "Utilities",
      "organization": "Customer Assistance",
      "category": "Benefits",
      "tags": ["assistance", "utility", "affordability"],
      "service_owner": {
        "name": "",
        "title": "Utilities Director",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Households that need help paying a utility bill"]
    },
    {
      "slug": "report-a-code-concern",
      "name": "Report a code concern",
      "url": "",
      "description": "Report a possible code violation and receive a record of what the city will do next.",
      "department": "Community Development",
      "organization": "Code Enforcement",
      "category": "Compliance",
      "tags": ["code", "enforcement", "complaint"],
      "service_owner": {
        "name": "",
        "title": "Code Enforcement Officer",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Residents", "Property owners"]
    },
    {
      "slug": "report-a-street-problem",
      "name": "Report a street problem",
      "url": "",
      "description": "Report a pothole or other street defect and receive a repair or a scheduled date.",
      "department": "Public Works",
      "organization": "Streets",
      "category": "Other",
      "tags": ["streets", "pothole", "repair"],
      "service_owner": {
        "name": "",
        "title": "Streets Superintendent",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["People who use city streets"]
    },
    {
      "slug": "report-a-streetlight-outage",
      "name": "Report a streetlight outage",
      "url": "",
      "description": "Report a dark or damaged streetlight and receive a repair.",
      "department": "Public Works",
      "organization": "Streets",
      "category": "Other",
      "tags": ["streetlight", "repair"],
      "service_owner": {
        "name": "",
        "title": "Streets Superintendent",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Residents", "People who use city streets"]
    },
    {
      "slug": "reserve-a-park-facility",
      "name": "Reserve a park facility",
      "url": "",
      "description": "Find a pavilion, room, or field and reserve it.",
      "department": "Parks and Recreation",
      "organization": "Reservations",
      "category": "Other",
      "tags": ["parks", "reservation", "facility"],
      "service_owner": {
        "name": "",
        "title": "Parks Director",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Residents", "Community organizations"]
    },
    {
      "slug": "start-or-stop-water-service",
      "name": "Start or stop water service",
      "url": "",
      "description": "Start or stop municipal water service at an address when someone moves.",
      "department": "Utilities",
      "organization": "Customer Service",
      "category": "Other",
      "tags": ["water", "move-in", "move-out"],
      "service_owner": {
        "name": "",
        "title": "Utilities Director",
        "email": ""
      },
      "required_forms": [],
      "applicable_laws": [],
      "intended_users": ["Property owners", "Tenants"]
    }
  ]
}