Wardley Mapping: Situational Awareness and Gameplay
Most strategy diagrams show what an organization thinks it is. A Wardley Map shows where it actually stands — and what moves are available from there.
Blog
Writing on the interplay between digital and social systems — on living public infrastructure.
Parcels: Latent Information and Place-Based Participation
Public records contain rich information about idle land. Most people who walk past that land every day have no idea. We built a small system to close that gap.
Business Process Modeling for Non-Technical Leaders
You don't need special software to map a process. You need a whiteboard, the right people in the room, and the willingness to draw what actually happens — not what's supposed to happen.
What Working in the Open Actually Means
Open source gets talked about like a philosophy. In practice, it's a set of decisions about visibility, contribution, and accountability.
Mapping the Public Input Landscape
Most cities have dozens of ways for residents to provide feedback, but no clear picture of how all those channels connect. Inventorying public services reveals not just what exists, but what's working, what's missing, and what's emerging on its own.